Returns & Exchanges
At The Lifeguard Store, we want you to be completely satisfied with your gear, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it is a sizing issue or a change of heart, our goal is to get you back in the water with the right equipment.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unused items back into their original packaging with all tags attached to ensure a smooth inspection process.
Label and Ship
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned gear, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing